Customer Management

Know your customers, grow your business

Complete customer profiles with activity history, tags, notes, and integrations. Support for individuals and businesses with KVK lookup and VAT validation.

Start Managing CustomersView Documentation
2 types
Individual & Business
KVK
Auto-lookup
VIES
VAT validation
payrequest.app/customers/1234

Acme B.V.

Active

Business Customer

[email protected]Amsterdam
VIPEnterpriseTax Exempt
12
Invoices
3
Subscriptions
€4,250
Total
Business Details
KVK:12345678
VAT:NL123456789B01
Live activity
VAT verified

Two Customer Types, One System

Whether you're working with individuals or businesses, capture all the details you need.

Individual Customers

Personal customers with name, email, and contact details.

Full name
Email address
Phone number
Address
Language preference

Business Customers

Companies with full legal and registration information.

Company name
KVK/Chamber number
VAT number
Legal form
Industry
Contact person
Integrations

Verify & Enrich Customer Data

Connect to official registries to validate business information and automate data entry.

KVK (Netherlands)

Dutch Chamber of Commerce lookup

Auto-fill company data
Verify registration status
Industry classification

VIES (EU VAT)

European VAT validation service

Validate VAT numbers
Auto tax exemption
Company verification

Mollie Sync

Payment provider integration

Sync customer data
View mandates
Payment history

Everything You Need

A complete customer management solution built for growing businesses.

Individual & Business

Support for personal customers and companies with full business details and registration info.

KVK Integration

Auto-fill Dutch company data from KVK registry. Verify business registration instantly.

VAT Validation

Validate EU VAT numbers via VIES. Auto-set tax exempt status for verified businesses.

Activity Timeline

Complete history of customer interactions, payments, and changes in one view.

Tags & Segments

Organize customers with color-coded tags. Filter and segment for targeted actions.

Private Notes

Add internal notes to customer profiles. Track important details your team needs to know.

Take action from the customer profile

Create invoices, start subscriptions, view orders, and manage everything from one place. Every customer interaction is logged automatically.

Create Invoice

Generate and send invoices directly from the profile

Start Subscription

Set up recurring billing in a few clicks

View Orders

See complete order history and details

Activity Timeline

Track every interaction and change

Activity Log

Last 24 hours

Invoice #1234 created

2 min ago

Subscription started

1 hour ago

Payment received €450

3 hours ago

Email sent: Invoice reminder

Yesterday

Customer details updated

Yesterday

Organize with status & archiving

Keep your customer list clean with smart archiving. Track why customers left and reactivate them when they return. GDPR-compliant data management built in.

Customer statuses:
ActiveArchivedSuspended
Archive reasons include:
No longer a clientNon-paymentDuplicate accountGDPR requestBusiness closedContract ended
Unlimited
Customers
13
Archive reasons
Real-time
Activity log
100%
GDPR ready
Related Feature

Customer Portal

Let your customers manage their own profile, view invoices, pay bills, and manage subscriptions through a branded self-service portal.

Learn about Customer Portal
View Invoices
Pay Bills
Manage Subs
Update Profile
Start organizing your customers

Ready to know your customers better?

Import your existing customers or start fresh. Full customer management with activity tracking, tags, and business integrations.

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