Customer Portal

Let customers help themselves

Give your customers a branded self-service portal where they can view invoices, manage subscriptions, and update payment methods — without contacting you.

70%
Less support tickets
24/7
Self-service access
2 min
Setup time
YB
Your Business
Customer Portal
Logged in as
Invoices
Subscriptions
Payment Methods
INV-2024-0042
Dec 1, 2025
€3,630.00Due
INV-2024-0041
Nov 15, 2025
€1,250.00Paid
INV-2024-0040
Nov 1, 2025
€890.00Paid
Secure access
Mobile friendly

What customers can do

Everything your customers need to manage their billing relationship with you.

View & pay invoices

Customers can see all their invoices and pay outstanding ones with a single click.

Manage subscriptions

Let customers upgrade, downgrade, or cancel subscriptions without contacting you.

Update payment methods

Customers can add new cards or bank accounts and set their default payment method.

Download receipts

Access to all past invoices and receipts for their accounting records.

Update billing info

Change company name, address, VAT number, and other billing details.

Payment history

Complete overview of all transactions, payments, and refunds.

How it works

Passwordless access for your customers

01

Customer receives magic link

No passwords needed. Customers click a secure link in their invoice email.

02

Access their portal

They're instantly logged in to their personalized billing dashboard.

03

Self-service actions

View invoices, pay bills, manage subscriptions, update payment methods.

Email to customer

Hi John,

Click below to access your billing portal where you can view invoices and manage your subscription.

Access My Portal

This link expires in 24 hours for security.

Benefits for your business

The customer portal doesn't just help your customers — it saves you time and money too.

Save time on support

Reduce billing-related support tickets by 70%. Customers help themselves.

Secure & private

Each customer only sees their own data. Bank-level security and encryption.

Your branding

Customize with your logo, colors, and domain. Looks like part of your product.

Works everywhere

Responsive design that works perfectly on desktop, tablet, and mobile.

Support ticket reduction

"Where's my invoice?"-90%
"How do I update my card?"-85%
"Can I cancel my subscription?"-80%
"I need a receipt"-95%
Average savings
5+ hours per week on billing support

Make it yours

Customize the portal to match your brand. Add your logo, colors, and even use your own domain.

Custom logo
Brand colors
Custom domain
White-label emails

Give your customers the experience they deserve

Set up your customer portal in minutes. Included in all PayRequest plans.